Job Description: IT Intern
Location: Central Sri Lanka (Onsite)
Duration: 6-12 Months
Start Date: Mid-June to Early July
Working Days: Monday to Friday
Monthly Stipend: 50,000 LKR

About the Internship:
This internship offers a chance to apply academic knowledge in a real-world technology environment. The intern will support IT operations, troubleshoot complex issues, and contribute to automation and operational improvements while gaining valuable industry experience.

Key Responsibilities:

Support diverse applications in production and non-production environments.
Diagnose and troubleshoot issues related to users, applications, infrastructure, and databases.
Learn operational support of Carlson Marketing Solutions software platform.
Respond to incidents to minimize downtime and customer impact.
Monitor application operations and analyze data to recommend solutions.
Create and maintain scripts and automation tools to streamline tasks.
Collaborate with teams to support new integrated products and platforms.
May require participation in a 24×7 work roster.

Required Qualifications:

Completed or pursuing BSc in Computer Science or related field.
Quick learner with adaptability.
Ability to manage multiple tasks in a dynamic environment.
Strong communication, time management, and problem-solving skills.
Familiar with Windows and Linux environments.
Basic understanding of cloud computing concepts.
Team player with ability to work independently.
Proficient in spoken and written English.

Preferred Skills (Optional):

Basic knowledge of networking and system administration.
Understanding of n-tier applications.
Basic knowledge of PL/SQL and databases (Relational and NoSQL).
Familiarity with Amazon AWS.

Summary Table

Category	Details
Job Title	IT Intern
Location	Central Sri Lanka (Onsite)
Duration	6-12 Months
Working Days	Monday to Friday
Monthly Stipend	50,000 LKR
Start Date	Mid-June to Early July
Key Responsibilities	Application support, troubleshooting, scripting, automation, incident response
Required Qualifications	BSc in Computer Science or related, communication, problem-solving skills
Preferred Skills	Networking basics, PL/SQL, AWS knowledge
Work Environment	Fast-paced, dynamic, possible 24×7 roster

Company Overview – Carlson Marketing Solutions, Kandy

Carlson Marketing Solutions is a global leader in loyalty and engagement solutions, renowned for its innovative approach to building lasting customer relationships. With a presence in over 15 countries, the company specializes in creating personalized loyalty programs that drive customer retention and enhance brand value. Their services encompass data-driven marketing strategies, customer insights, and seamless integration of technology to deliver impactful results.

At the core of Carlson Marketing Solutions is a commitment to customer-centricity. By leveraging advanced analytics and behavioral data, the company crafts tailored experiences that resonate with individual preferences, fostering deeper connections between brands and their audiences. This focus on personalization ensures that clients achieve meaningful engagement and measurable outcomes.

Sustainability is integral to Carlson Marketing Solutions’ operations. The company adopts eco-friendly practices in its campaigns and strives to minimize its environmental footprint. By promoting digital solutions and reducing paper-based communications, Carlson Marketing Solutions contributes to a more sustainable future while maintaining the effectiveness of its marketing strategies.

Guided by values of innovation, integrity, and excellence, Carlson Marketing Solutions continues to lead the industry in delivering cutting-edge loyalty solutions that empower brands to thrive in a competitive marketplace.

Current Job Openings – Carlson Marketing Solutions, Kandy

Job Title	Location	Salary Range (LKR/month)
Loyalty Program Manager	Kandy	150,000 – 200,000
Digital Marketing Specialist	Kandy	120,000 – 160,000
Customer Insights Analyst	Kandy	100,000 – 140,000
Campaign Strategist	Kandy	130,000 – 170,000
Data Integration Specialist	Kandy	140,000 – 180,000