F&B Service Expert; Server – Latin American Restaurant

Job Description: F&B Service Expert (Server) – Latin American Restaurant

Are you ready to be the face of a high-energy, luxury dining experience? The Ritz-Carlton (part of the Marriott International portfolio) is seeking an F&B Service Expert for our vibrant Latin American Restaurant in Dubai.

At The Ritz-Carlton, we don’t just serve meals; we curate lifelong memories. As a Guest Service Expert, you will be an ambassador of our “Gold Standards,” ensuring that every interaction—from the first greeting to the final farewell—is gracious, thoughtful, and distinctively Latin American. If you are a high-energy professional who thrives in a fast-paced, luxury environment and possesses a passion for storytelling through food and drink, we want you to join our “Ladies and Gentlemen.”

Key Responsibilities

• Experiential Service: Transform standard transactions into memorable experiences by providing personalized, proactive service to every guest.

• Menu Mastery: Develop a deep understanding of Latin American cuisine, ingredients, and specialized beverage pairings to guide guests through their dining journey.

• Operational Excellence: Expertly set tables, manage station cleanliness, and maintain a seamless flow of communication with the kitchen team to ensure timely and accurate delivery of orders.

• Physical Agility: Navigate a bustling restaurant floor, managing physical tasks such as lifting trays (up to 25 lbs independently), bending, and standing for extended periods on varying surfaces.

• Quality & Safety: Uphold the highest standards of hygiene and safety in line with Marriott International policies and local Dubai health regulations.

• Brand Ambassadorship: Exemplify the Ritz-Carlton “Gold Standards,” including the Credo and Service Values, maintaining a pristine professional appearance at all times.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.

• Experience: Less than 1 year of related work experience is required; however, a natural aptitude for hospitality and a “guest-first” mindset are essential.

• Skills: * Excellent verbal communication skills in English (multilingualism is a plus).

  • Strong interpersonal skills and the ability to work collaboratively within a diverse team.

  • Attention to detail in table settings and order accuracy.

The Ritz-Carlton Gold Standards

Your performance will be guided by our core values:

1. The Credo: The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission.

2. The Employee Promise: We maximize talent and maximize the quality of life.

3. The Three Steps of Service: A warm welcome, anticipation of guest needs, and a fond farewell.

Job Data Summary