Company Overview – UPS Sri Lanka (Authorized Service Contractor), Gampaha

UPS Sri Lanka operates through its authorized service contractor, Fits Express (Pvt) Ltd, delivering world-class logistics and parcel services across Sri Lanka from a trusted hub in Gampaha. As part of a global leader with over 116 years in transportation and logistics, the local team is committed to innovation, efficiency, and exceptional customer service ups.com+4fitsexpress.com+4lk.linkedin.com+4.

With deep market insights, the Gampaha facility handles customs clearance, last-mile deliveries, maintenance, and technical support—ensuring seamless and reliable service for both international and domestic shipments. The organization emphasizes customer needs at every stage, from real-time tracking to customs documentation and claims support.

Sustainability is integrated through eco-conscious practices, optimized routing, and responsible packaging, contributing to UPS’s broader global commitment. Ethical practices and transparent pricing distinguish this contractor, backed by authorized status that ensures regulatory compliance and local accountability .

Guided by core values—integrity, accountability, and innovation—the Gampaha team continually enhances service quality, fosters a collaborative work environment, and supports community engagement, reinforcing UPS’s reputation in Sri Lanka.

Current Job Openings – UPS Sri Lanka (ASC), Gampaha

Job Title	Location	Monthly Salary (LKR)
Service Coordinator	Gampaha	90,000 – 120,000
Customs & Clearance Officer	Gampaha	100,000 – 130,000
Logistics Technician	Gampaha	80,000 – 110,000
Customer Support Executive	Gampaha	70,000 – 95,000
Warehouse Operations Supervisor	Gampaha	110,000 – 150,000

Job Description: Human Resources (HR) Manager – FITS Express (UPS Sri Lanka)
Company: FITS Express – Authorized Service Contractor for UPS
Location: Sri Lanka
Job Type: Full-Time

About the Company:
FITS Express, the official service contractor for UPS in Sri Lanka, is a trusted leader in logistics and courier services. We are committed to excellence, innovation, and delivering value to our customers. As we expand our national operations, we are looking for a strategic and dynamic HR Manager to lead our people function and foster a high-performance work culture.

Role Overview:
We are seeking a highly motivated HR Manager to drive human resources strategy and operations across the organization. This role will be responsible for managing all HR functions, aligning HR initiatives with business goals, and leading a team to support employee engagement, compliance, performance, and growth.

Key Responsibilities:

Lead the HR department across core areas: recruitment, employee relations, performance management, and compliance.
Collaborate with leadership to develop and execute HR strategies aligned with organizational objectives.
Oversee full-cycle talent acquisition and retention programs.
Ensure compliance with labor laws and company policies; manage disciplinary procedures when required.
Lead employee training, development, and engagement initiatives.
Manage HR systems, HR analytics, and reporting to support data-driven decisions.
Coach and mentor HR team members to meet departmental KPIs.

Qualifications & Experience:

Bachelor’s degree or higher in Human Resource Management, Business Administration, or related field.
5–7 years of progressive HR experience, including at least 2 years in a managerial capacity.
Strong knowledge of Sri Lankan labor laws and HR compliance standards.
Proven leadership, communication, and interpersonal skills.
Experience in logistics, courier, or service-based industries is preferred.
Proficient in HRIS software and Microsoft Office applications.

Why Join FITS Express?

Represent a globally respected brand – UPS.
Lead meaningful HR initiatives across a growing logistics business.
Attractive compensation package and career advancement opportunities.
Collaborative and performance-focused work environment.

Job Summary Table

Job Title	Human Resources (HR) Manager
Company	FITS Express (UPS Sri Lanka)
Location	Sri Lanka
Employment Type	Full-Time
Experience	5–7 years in HR, 2+ years in managerial role
Education	Bachelor’s or higher in HRM or Business Admin
Key Responsibilities	Strategy, recruitment, compliance, performance
Industry Preference	Logistics, courier, or service sector
Technical Skills	HR software, MS Office
Compliance Focus	Sri Lankan labor law, policy adherence
Team Leadership	Yes – guide HR team and deliver KPIs