Job Title: Course Coordinator (Sales & Support)

Company: SysCare IT Solutions
Location: Wellawatta, Sri Lanka
Workplace Type: Hybrid
Employment Type: Full-Time

Company Overview

SysCare IT Solutions is a leading provider of managed IT services, digital marketing, and professional training. We help businesses and individuals thrive in the digital age through high-quality, personalized solutions and education. Our reputation is built on service excellence and a commitment to long-term success.

Job Overview

We are hiring a Course Coordinator (Sales & Support) to manage the enrollment process for professional training programs. This role involves direct interaction with students, handling enquiries, collecting payments, maintaining records, and meeting monthly registration goals. The ideal candidate is organized, people-oriented, and passionate about education.

Key Responsibilities

Enroll students into IT and professional development programs
Respond to enquiries via phone, email, and in-person meetings
Collect and record payments accurately
Maintain up-to-date student records in the system
Resolve student issues in a timely and professional manner
Follow up on leads to meet or exceed enrollment targets

Qualifications

Certificate or diploma in IT or a related field
Prior experience in sales, admissions, or student services
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to prioritize and perform under pressure
Familiarity with CRM systems or student databases is an added advantage

Benefits

Competitive salary and incentives
Professional growth opportunities
Supportive and collaborative work environment
Exposure to the IT and education industries

Application Process

Please submit your updated CV with relevant experience and qualifications, along with a recent photograph.

Advanced Job Summary Table

Category	Details
Job Title	Course Coordinator (Sales & Support)
Company	SysCare IT Solutions
Location	Wellawatta, Sri Lanka
Employment Type	Full-Time
Workplace Type	Hybrid
Key Responsibilities	Enroll students, handle enquiries, payment collection, lead follow-up
Educational Requirement	Certificate/Diploma in IT or relevant field
Required Experience	Sales, admissions, or student services
Core Skills	Communication, organization, multitasking, negotiation
Benefits Offered	Competitive salary, career development, collaborative team

Company Overview – SysCare Digital (Kalutara, Sri Lanka)

SysCare Digital is a rapid‑growing IT services and digital transformation firm operating in Sri Lanka, with strategic ties to parent operations in Australia. The company offers a unified suite of managed IT, cloud, cybersecurity training, and digital marketing solutions tailored for modern businesses. Its service portfolio includes managed IT infrastructure, private and hybrid cloud deployments, service desk support, SEO, social media, and multimedia content design.SysCare Sri Lanka+11SysCare Sri Lanka+11SysCare Digital+11

Innovation is embedded in SysCare’s DNA. The company emphasizes agile digital transformation strategies, combining technology integration, user-centric design, and data-driven decision-making to elevate business operations across sectors.SysCare Digital SysCare Digital

Customer focus defines its service model: SysCare provides personalized support—from managed service help desk delivery to digital campaigns—with responsive communication and measurable performance KPIs. Their collaborative approach ensures that client goals are aligned with technological solutions.SysCare Sri Lanka SysCare Digital

Sustainability is integrated through cloud-first strategies and paperless service delivery, helping clients reduce resource dependency and streamline operations while minimizing environmental impact.

Guided by values of integrity, reliability, collaboration, and continuous learning, SysCare nurtures a culture of professionalism and technical excellence. Their mission is to empower Sri Lankan businesses and professionals with transformative digital tools and practices.SysCare Sri Lanka+11SysCare Sri Lanka+11SysCare Sri Lanka+11

Current Job Opportunities – SysCare (Sri Lanka/Kalutara‑accessible)

Job Title	Department	Salary Range (LKR/month)
Business Development Officer	Sales & Growth	180,000 – 240,000
Course Coordinator	Training Delivery & Support	150,000 – 200,000
Service Desk Engineer	Managed IT Services	140,000 – 190,000
Digital Marketing Executive	SEO & Online Marketing	130,000 – 180,000