Job Description: Travel Industry Executive (UK Market – Remote Sri Lanka)

We are looking for enthusiastic and career-driven professionals to join our dynamic team in the travel industry. If you’re passionate about travel, customer service, and working in a fast-paced, UK-focused environment, this opportunity is for you.

As a Travel Industry Executive, you will engage with customers, support bookings, and ensure an outstanding travel experience from start to finish. You’ll thrive in a flexible, growth-oriented environment with access to professional development and industry-leading training.

Key Responsibilities

Handle UK-based travel customer inquiries with professionalism and efficiency
Deliver high-quality customer service and solutions in line with brand standards
Coordinate bookings, travel documentation, and support services
Work collaboratively with the team to achieve sales and service targets
Adapt to evolving customer needs and company priorities in a remote setting

What We Offer

Competitive remuneration package recognizing your dedication
Return transportation and flexible work schedule aligned to UK hours
Exposure to the global travel market with UK clientele
Training and development to build industry knowledge
A creative and supportive team culture

Candidate Requirements

Strong command of written and spoken English
Proven customer service experience (travel industry preferred)
Adaptability, goal-oriented mindset, and a proactive attitude
Willingness to work during UK time zone hours
Passion for the travel and hospitality industry

Advanced Summary Table

Category	Details
Position Title	Travel Industry Executive
Industry	Travel and Tourism
Location	Remote (Sri Lanka, UK Time Zone)
Employment Type	Full-Time
Remuneration	Attractive package + Return transportation
Work Schedule	UK Time Zone hours
Training Provided	Yes – Industry training and development programs
Experience Required	Customer service (Travel industry preferred)
Language Requirement	Excellent English (spoken and written)
Key Skills	Communication, adaptability, booking support, teamwork
Growth Potential	High – Career progression opportunities
Ideal Candidate	Driven, flexible, goal-oriented
Team Culture	Fast-paced, innovative, supportive

Company Overview – Travel Center (Colombo)

Travel Center is a forward-thinking travel solutions provider committed to delivering exceptional customer experiences across leisure, corporate, and bespoke travel services. Rooted in innovation, the company integrates advanced booking technologies, AI-driven personalization, and real-time travel intelligence to simplify complex journeys and enhance satisfaction at every touchpoint. Its Colombo operations serve as a vibrant hub supporting global customers with multilingual support, dynamic itinerary design, and tailored travel planning.

With a strong focus on customer-centricity, Travel Center goes beyond conventional service by offering curated travel packages, proactive assistance, and 24/7 support to ensure a seamless journey from booking to return. The team is trained to listen, adapt, and deliver solutions that align with individual preferences, making every interaction meaningful and efficient.

Sustainability is embedded in the company’s philosophy. Travel Center actively promotes eco-conscious travel choices, partners with responsible tourism networks, and encourages carbon offset options. Internally, the company emphasizes digital operations, paperless workflows, and energy-efficient practices to reduce its environmental footprint.

Driven by values of trust, transparency, adaptability, and global collaboration, Travel Center nurtures a workplace culture where integrity and innovation go hand in hand. Its commitment to responsible growth and superior service sets it apart in the competitive travel industry.

Current Job Openings – Travel Center (Colombo)

Job Title	Department	Salary Range (LKR/month)
Travel Consultant	Sales & Reservations	100,000 – 150,000
Customer Service Executive	Support Services	90,000 – 130,000
Digital Marketing Specialist	Marketing	120,000 – 180,000
HR & Recruitment Coordinator	Human Resources	100,000 – 140,000
IT Support Executive	Technology	110,000 – 160,000